Refunds & Cancellations Policy

Please inform us within 24hr to cancel your order. We will charge $10 restocking fee, rest will be refunded. 

Orders cannot be cancelled after 24hrs

Send an email at support@pixchess.com to cancel your order.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

ORDER MODIFICATION:

Order modification can be done within 24hrs of placing the order. We reserve the right to process the order.

Send an email at support@pixchess.com to update your order.

 

CONTACT:

Order and product inquiries contact:  support@pixchess.com

For corporate inquiries:  Support@natorganics.com